Shipping & Returns

THE SUDESHI WEAVING – POLICIES

 

POLICY CATEGORY

POLICY DETAILS

OUR POLICY
Order Cancel Before Approval & Processing Yes. Before order approval email
Order Cancel After Order Approval Not possible
Shipping   Within India FREE SHIP / 5 days
Shipping   International FREE SHIP / 7 days
Shipping   International Second & Further SKU's FREE SHIP 
Shipping   Customs Clearance including charges Customer responsibility
Package Receival Delivery Box Damaged / Open Customer not to accept package
Package Receival Package opening video Mandatory Video recording of package opening 
Returns Damaged Accepted (refund or exchange)
Returns Defective Accepted (refund or exchange)
Returns Others

Not accepted
Returns Return Request after receiving Create email request within 3 days of receiving
Returns Product Return after receiving Ship within 6 days of receiving
Returns Return Request Mail Mail to: wecare@ thesudeshiweaving .com Subject line with Order number, Product image (& defective area photo), details of the defect, your request for exchange or refund, and if it is an exchange, Product number and name.
Returns Company designated Post / Courier Mandatory
Returns Courier Cost for defective Sudeshi Responsibility (to & fro)
Returns Courier Cost for others (if eligible) Customer Responsibility (to & fro)
Returns Return Specifications Return package - Product in original folds, product tags, product box (original packaging), no other blemishes, invoice
Refund / Exchange Processing Within 7 days after receiving and approving the returned product
Dispute Email wecare@ thesudeshiweaving .com
Phone / Whatsapp Customer Care / Product view before buy

wecare@ thesudeshiweaving .com

+1 945 308 5962