Terms of Service

About Us

The Sudeshi Weaving boasts a rich history in the textile industry dating back to 1936. With an impressive legacy of 87 years, we have established ourselves as a symbol of expertise and excellence in textiles. In 2023, we expanded our horizons into tech-enabled textile and apparel retail, specializing in sarees and ethnic wardrobe of unparalleled quality and beauty, serving Indian women worldwide.

We are actively engaged in exporting sarees, apparel, and ethnic wardrobe, with planned outlets across the globe and products being shipped globally through our website www.thesudeshiweaving.com. Our products are a testament to our commitment to quality, and through this platform, we aim to provide you with ample opportunities to explore and adorn yourself with the finest traditional attire from our extensive collections. We extend a warm invitation to all the beautiful women out there to join us and enjoy a delightful and stylish shopping experience.

Terms of Use

This document is an electronic record as defined under the Information Technology Act, 2000 and its associated rules, as well as the amended provisions related to electronic records in various statutes updated by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not necessitate any physical or digital signatures.

In the context of these Terms of Use, the term "You" refers to any natural or legal person who has chosen to become a member of our Website by providing Registration Data during the registration process on the website as a registered user of The Sudeshi Weaving.

By accessing or using www.thesudeshiweaving.com as a registered user, you agree to be bound by the terms and conditions and policies of our website. To utilize our services, any customer wishing to use our website must create an account by supplying accurate, complete, and truthful information, including their name, address, email, and phone number. Please be aware that we rely on the information you provide during account creation for verification purposes and for effective delivery and communication of attractive offers.

The Sudeshi Weaving retains the right to change, amend, modify, or update its policies, terms, and conditions periodically, without prior notice. The revised terms and conditions will be made available on the website, so we urge customers to carefully review them.

You agree that the Company may engage third-party service providers, including the Company's affiliates, to provide backend operations and support as instructed by the Company, which may include the collection, processing, and remittance of the Transaction Price using authorized banking infrastructure to facilitate payment collection and remittance, as well as support services provided by logistics partners.

Intellectual Property Rights

The domain name "www.thesudeshiweaving.com" is owned and operated by The Sudeshi Weaving. All content on this site, including images, illustrations, audio clips, and video clips, is protected by copyrights, trademarks, and other intellectual property rights owned and controlled by The Sudeshi Weaving. Material on the "The Sudeshi Weaving" website, which is owned, operated, licensed, or controlled by The Sudeshi Weaving, is intended solely for personal, non-commercial use. Reproduction, republishing, uploading, posting, transmitting, or distributing such material, whether directly or indirectly, by any means, including email or other electronic means, is prohibited. Modification of the materials, use of the materials on other websites or networked computer environments, or for any purpose other than personal, non-commercial use, without the prior written consent of the owner, constitutes a violation of copyrights, trademarks, and other proprietary rights.

Customers are advised to shop and purchase products only through our registered domain www.thesudeshiweaving.com. We do not sell our products through any other website or online portal. We shall not be liable in any way to any person for buying our products or similar products under the name "The Sudeshi Weaving" from any other online store.

Payments

Customers can select from the respective currencies mentioned on the top right-hand side of the page to view product prices. For customers within India, the prices stated for the products include GST and/or shipping charges (please refer to our shipping policy). Customers can make payments online using debit/credit cards through our payment gateway partners. Additionally, we may enter into agreements with third-party payment gateway aggregators and financial institutions authorized by the Reserve Bank of India to facilitate payment collection, refund, and remittance. Direct bank transfer/NEFT payments are currently in the process and will be enabled as soon as possible.

(Note: Payment gateway partners may change in the future, and any updates will be duly communicated.)

Limitation of Liability

The Sudeshi Weaving shall not be liable for any special, incidental, indirect, or consequential damages of any kind in connection with this agreement, even if The Sudeshi Weaving has been informed in advance of the possibility of such damages.

Product Returns

For detailed information on our return, cancellation, and refund policies, please refer to the Shipping Returns Policy section on our website.

https://thesudeshiweaving.com/pages/shipping-returns-policy

Please note that no returns or refunds are permitted based on customer dissatisfaction with the color, size, shape, or quality of the product.

If you have any questions, doubts, or need clarifications regarding any of the terms outlined here, please reach out to us via email at wecare@TheSudeshiWeaving.com, and we will respond promptly.